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Technical service (on contract basis)

If concluding a contract for entire range of services provided by the Company, we are ready (if necessary) to assign you an exchange set of office equipment.

We offer:

  • Diagnostics of equipment;
  • Prevention service of office equipment;
  • Repairs of printers, Xeroxes, faxes and multi-functional equipment;
  • Consumables refilling into copying- duplicating equipment;
  • Development of individual technical maintenance system of Customer’s office equipment;
  • Consultations concerning choice of optimal office equipment set and questions about correct use and technical service thereof.

As well as:

  • Flexible discount system
  • Warranty for all types of technical service
  • Contracting for technical service
  • Interest-free loan
  • Delivery of office equipment for TM to the service centre of Company and back to the place of operation.

 

Basic versions of technical maintenance:
  • Technical maintenance by call is performed on your demand when equipment goes wrong or there are deviations thereof. You determine necessity of maintenance.
  • Technical maintenance by method of diagnostics is performed on the basis of permanent control over your equipment condition by specialists of the Company. On the basis of received information about your equipment conditions, some activities on prevention and current repairs of equipment nodes and elements will be offered to you.
  • Technical maintenance according to maintenance schedule is performed following preliminary calculations of equipment load and conditions of its operation. The Company’s engineers are planning necessary amount of technical maintenance activities and coordinating it with you.
Depending on specific working conditions of equipment and your wishes, it is possible to develop an individual technical maintenance system.
 
Price-list for technical service of office equipment (on contract basis)
 
Technical maintenance (including  VAT without additional payment for spare parts)
 
Office equipment
Capacity (copies/minute) format
Diagnostics
Cost of TM (Prevention + nodes repair)
standard unit,
 
1

Copiers

(4-6) А4
free
14,23 
(8-14) А4
free
21,34 
(15-20) А3
free
28,46 
(21-27) А3
free
35,57 
(28-35) А3
free
42,69 
(36-50) А3
free
49,80 
(more than 50) А3
free
56,91 
3
Laser printers
до 12
free
14,23 
(13-20)
free
21,34 
(21-29)
free
35,57
(30-50)
free
49,80 
4
Laser color printers
А4
free
21,34 
А3
free
42,69 
5
Faxes
 
free
14,23 
6
All in one
 
free
28,46 
7
Additional equipment (options)
 
free
7,11 
8
Additional services
Delivery
free
free
 
1. Technical maintenance (TM) includes diagnostics, prevention, and repairs of separate nodes and elements as well as analysis of equipment performance.
2. There is warranty for all TM types.
3. Prices of TM are shown in Latvian currency (LVL) including VAT.
4. When performing prevention service, price for repairing separate nodes is included into TM cost.